Return Policy - Epic Signages

At EpicSignages.com, customer satisfaction is our top priority. As we deal exclusively with digital downloadable virtual products, our return policy reflects the unique nature of these items. Please review the following guidelines:

1. No Returns or Refunds for Digital Products
Due to the intangible nature of digital downloads, once a product is purchased and downloaded, it cannot be returned or refunded. We recommend carefully reviewing the product details, descriptions, and preview images before making a purchase.

2. Incorrect or Damaged Files
If you receive an incorrect file, a damaged file, or encounter issues accessing your purchase, please contact our customer support at support@epicsignages.com within 7 days of your purchase. We will promptly investigate and provide the correct files or resolve the issue at no additional cost.

3. Duplicate Purchases
In case of accidental duplicate purchases, contact us within 48 hours with proof of the transaction. We will verify the issue and provide a resolution, such as a replacement product or store credit.

4. Non-Transferable Purchases
Purchases made on EpicSignages.com are for personal or business use as specified and cannot be transferred, resold, or redistributed. Refunds will not be issued due to unauthorized use or distribution of the products.

5. Product Support
We are committed to ensuring you are satisfied with your purchase. If you require assistance with your download or have questions about using the product, reach out to our support team.

Thank you for choosing Epic Signages for your digital signage and artwork needs!

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